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Contacts

The Contacts tab serves as a central hub to manage customer information, offering features like segmentation, and integration with other platform functionalities. It enables efficient organization and communication with leads and clients.

47 articles in this collection
Showing 47 of 47 guides

Restore - Overview

On the Restore tab, you can easily review deleted contacts and restore them to the contact list.

3 min read•Updated Jun 2024
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How To Edit An Appointment

The "Appointment" section is a great way to see the upcoming and past appointments at a glance.

2 min read•Updated Jun 2023
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How To Delete An Appointment

This feature guide you on how to delete you appointment.

1 min read•Updated Feb 2025
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Duplicate Contacts

In this article, you will learn how to adjust your settings to allow duplicate contacts.

2 min read•Updated Sep 2024
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Bulk Actions18

How to Send Bulk SMS Messages

The "Send SMS" bulk action allows you to efficiently communicate with multiple contacts simultaneously using a single message.

2 min read•Updated Aug 2024
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How To Delete Multiple Contacts

Using Bulk Actions with Contacts or Smart Lists, you can perform multiple one-off actions on your chosen contacts.

1 min read•Updated Aug 2024
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How To Export Multiple Contacts

Use the Export Contacts bulk action to effortlessly download contacts to your device.

2 min read•Updated Aug 2024
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How To Add Multiple Contacts To an Automation

Follow this guide to quickly and seamlessly integrate contacts into your automation, saving you time and effort while maintaining control over the process.

1 min read•Updated Feb 2025
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How To Remove Tags From Multiple Contacts

Utilize the "Remove Tag" bulk action to efficiently delete tags from your contacts.

1 min read•Updated Jul 2024
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How To Send Review Requests To Multiple Contacts

Using Bulk Actions with Contacts or Smart Lists, you can perform multiple one-off actions on your chosen contacts.

2 min read•Updated Feb 2025
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How To Add/Update Opportunities For Multiple Contacts

The Add/Update Opportunity bulk action enables you to seamlessly add or update contacts in your pipeline.

1 min read•Updated Aug 2024
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How To Merge Multiple Contacts

If you have multiple contact records for the same individual, you can consolidate them into a single record using the 'Merge Contacts' bulk action.

2 min read•Updated Dec 2024
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How To Import Multiple Contacts

This article provides a detailed guide on how to efficiently prepare, import, and manage contacts using the Upload Contacts feature, ensuring accurate data transfer and seamless integration into your workflows.

3 min read•Updated Dec 2024
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How To Add Tags To Multiple Contacts

Use the "Add Tags" Bulk Action to efficiently apply tags to multiple contacts at once.

1 min read•Updated Jul 2024
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Bulk Actions Overview

By utilizing various filters and understanding the layout of the Bulk Action Table, you can efficiently monitor the status and performance of your bulk actions.

3 min read•Updated Mar 2025
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Smart List Quick Action Buttons

By utilizing quick actions within your contact list, you can efficiently manage and execute tasks for individual or multiple contacts.

2 min read•Updated Sep 2024
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Add Contact

manually input contact information by clicking the '+' button at the top left of the contacts page.

1 min read•Updated Mar 2025
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How to Send Bulk Emails

The 'Send Email' Bulk Action allows you to efficiently send an email to one or multiple contacts in a single step.

2 min read•Updated Sep 2024
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Troubleshooting Importing Contacts

By understanding how to interpret and resolve common import errors, you can ensure a smooth and efficient data import process.

2 min read•Updated Sep 2024
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Bulk Email Verification

By the end of this article, you will know how to verify emails to improve your delivery rate and maintain a good sender score to help keep your emails out of spam folders.

2 min read•Updated Sep 2024
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Company: Bulk Action

Effortlessly manage company contacts from the Smart-list page, enhancing organization and customer engagement. Follow simple steps to add, edit, or remove contacts from a company, and review outcomes under Bulk Actions.

1 min read•Updated Aug 2024
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WhatsApp Bulk Action

How to Use the WhatsApp Bulk Action

2 min read•Updated Apr 2025
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Contact Details16

How to Attach Files To A Contact Record

This article explains how to use custom fields to upload and manage files within individual contact records.

2 min read•Updated Sep 2024
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Contact Details - Overview

This section enables personalized interactions, helps track communication preferences, and allows for the categorization of contacts through tags and custom fields.

4 min read•Updated Sep 2024
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Contact Details - Information Panel

Let's explore the right-side tab of your contact card where you'll find additional information about them and their interactions with your company.

4 min read•Updated Feb 2025
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Contact Details - Messages Panel

This section displays all messages and calls associated with that contact, offering a comprehensive record of all interactions and facilitating effective client and customer communication management.

2 min read•Updated Sep 2024
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Document Management

Whether you're managing internal documents, tracking communications, or reviewing submissions from forms and surveys, our system provides a centralized and organized solution to enhance your productivity and efficiency.

2 min read•Updated Sep 2024
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How to Input Multiple Phone Numbers for a Contact

This feature enables the addition of up to eleven phone numbers for each contact, offering enhanced flexibility in managing clients and leads.

2 min read•Updated Sep 2024
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How To Add An Appointment

In this guide, you will learn how to manually schedule an appointment for contacts

2 min read•Updated Mar 2025
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Understanding and Implementing Attribution

This article is going to walk you through everything you need to know about attribution, from the basics of what it is, to setting up ad reporting, and even solving some common problems you might run into.

2 min read•Updated Aug 2024
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How to Apply A Manual Charge to A Contact

The manual charge feature offers an effective solution for managing customer payments and assessing their lifetime value, streamlining transactions, and providing crucial insights for informed decision-making.

2 min read•Updated Sep 2024
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Adding Additional Email Addresses to a Contact

This guide is here to show you a feature that lets you add not just one, but several email addresses for each person in your contact list.

2 min read•Updated Aug 2024
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Efficiently Organizing Contacts with Tags

Managing and Using Tags

2 min read•Updated Aug 2024
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How to Add Followers to Contacts

This article will show you how to add followers to contacts, making teamwork easier and more efficient.

2 min read•Updated Sep 2024
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How to Schedule an Appointment from the Contacts Tab

By following this guide, you'll learn how to manually schedule appointments, navigate through the appointment panel options, and ensure that your appointments are set up correctly for optimal organization and efficiency.

2 min read•Updated Sep 2024
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How to Access Images and Files from Forms and Surveys

This guide will walk you through the importance of image and file access, along with practical steps to leverage this feature for your business needs.

2 min read•Updated Aug 2024
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Manually Adding Tags to Contacts

This guide will provide a comprehensive overview of the steps required to manually add tags to your contacts.

2 min read•Updated Sep 2024
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Subscriptions & Invoices in Contact Details

How to manage and create Subscriptions & Invoices in Contact Details

2 min read•Updated Jan 2025
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Smart Lists5

How To Create Smart Lists

By the end of this article, you'll be armed with the knowledge you need to create and use smart lists to improve your contact management.

3 min read•Updated Dec 2024
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Common Use Cases for Smart Lists

In this article, we will explore several examples of how Smart Lists can be effectively utilized across different aspects of your business operations.

2 min read•Updated Sep 2024
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Managing Your Smart Lists

Efficient smart list management is key to optimizing your CRM. Use the Manage Smart Lists section for quick access, customization, and control over all your lists.

2 min read•Updated Sep 2024
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How To Edit Smart Lists

By carefully managing your Smart Lists, you can maintain an organized and effective contact database.

2 min read•Updated Sep 2024
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How to View and Delete Cards on File

This article explains how to use the "View and Delete Cards on File" feature to manage stored payment information, ensuring accurate records and secure customer transactions.

1 min read•Updated Jan 2025
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Tasks2

Tasks Overview

The Tasks section within the Contacts tab offers a comprehensive overview of tasks assigned to various team members and linked to specific contacts, enabling you to efficiently manage responsibilities and enhance productivity.

4 min read•Updated Jan 2025
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How to Create a Task

This guide will walk you through the essential elements of creating a new task, ensuring that each task is assigned, tracked, and completed effectively.

2 min read•Updated Jan 2025
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Company2

Company Overview

In this article we are going to look at the Company section inside the contacts tab.

5 min read•Updated Jan 2025
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How to Add Contacts to a Company

In this guide, we will walk you through two easy methods for adding contacts to a company and the steps to remove contacts if needed, ensuring your company data stays up-to-date and accessible.

2 min read•Updated Feb 2025
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