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Reputation

Reputation tab focuses on collecting & tracking online reviews and ratings across various platforms, allowing users to proactively address customer feedback and maintain a positive online image.

15 articles in this collection
Showing 15 of 15 guides

Reputation Settings

This is an overview for the section where to manage your Reviews

4 min read•Updated Apr 2025
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Reputation Tab Overview

The Reputation section offers a comprehensive view of all issued review requests, including recipient details and their submission status. Use this section to manage new review requests, monitor invite and review trends, and track the feedback you're receiving.

3 min read•Updated Sep 2024
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Reviews

In the Reviews section, you will find an organized collection of both Google and Facebook reviews relevant to your business.

3 min read•Updated Nov 2024
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Review Widget Customization

This guide will walk you through the process of creating and customizing your review widgets step by step.

3 min read•Updated Aug 2024
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How to Create a Review QR Code

This feature is designed to simplify, streamline, and grow your reviews via QR Codes. Let's see how to use it!

1 min read•Updated Feb 2025
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How to Customize Recurring Email Templates for Review Requests

By utilizing this strategy, you will ensure that your communications remain consistent, efficient, and engaging, while also driving better review conversions.

2 min read•Updated Mar 2025
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How to Set Up Reviews AI Agent

How to Set Up Reviews AI Agent

1 min read•Updated Apr 2025
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Listings5

Listings in Reputation

By providing a centralized snapshot of your online visibility, the Listings Overview allows you to monitor key metrics and identify areas for improvement.

2 min read•Updated Apr 2025
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How to Cancel Yext Listings

The Automated Cancellations for Yext Listings feature is designed to provide users with greater control, efficiency, and ease in managing their listings. By streamlining the cancellation process we aim to ensure that managing Yext listings is as effortless as possible.

1 min read•Updated Feb 2025
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Listings Analytics Dashboard

With this tool, you can track key metrics, identify trends, and optimize your strategies to enhance visibility and drive engagement.

1 min read•Updated Feb 2025
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How to Upload Business Logo & Gallery Media in Online Listings

Uploading business logos and gallery media in Online Listings provides greater control over your branding, helping you maintain a strong and cohesive online presence.

1 min read•Updated Feb 2025
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How to Add Service Areas & Hide Address in Listings

Whether you're adjusting visibility or defining your service area, the ability to adapt your online presence to suit your business model and meet your specific needs provides enhanced control over your business listings.

1 min read•Updated Feb 2025
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Requests3

How To Send A Review Request

This article will guide you on how you can issue a review request from the Requests tab.

2 min read•Updated Mar 2025
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Requests Overview

The Requests section provides a comprehensive overview of all review requests you’ve sent, whether they are completed or still pending.

3 min read•Updated Feb 2025
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How to Send Review Requests via WhatsApp

In this article, we will walk you through the steps to send review requests via WhatsApp.

2 min read•Updated Mar 2025
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